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To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

All products must be returned within 15 days from the date of delivery unless marked as final sale. Shirts must be in unworn and unwashed condition. We're pretty easy going, but it's really hard to resell a shirt that smells of cologne and has obvious signs of wear on the collar.

 

Are there any charges for return?

  • You will be responsible for paying for the return shipping costs for returning your item. 
  • We will ship the new item/s at no extra cost to the customer.

  • Original shipping charges are non-refundable

  • RETURN SHIPPING ADDRESS:

    Collar Tales
    A-80, Okhla Industrial Area Phase 2
    New Delhi - 110020, India

    CLEARLY MARK THE PARCEL:
    Returned Product
    Original Order No.: *#CT/XXXXXX*

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7- 10 working days.