Delivery & Returns

FREE EXPRESS SHIPPING

All orders will be shipped out via FedEx and are expected to be delivered within 2-4 days, once it leaves the factory. All orders would be trackable. 

Free Shipping on all orders.

SALE ITEMS

We offer a 30 day exchange policy for sale items. Items are only eligible for store credit.

EASY RETURNS / EXCHANGES

To return/exchange an item, send us an email at support@collartales.com and our team will assist you with the same.

All products must be returned within 15 days from the date of delivery unless marked as final sale. Shirts must be in unworn and unwashed condition. We're pretty easy going, but it's really hard to resell a shirt that smells of cologne and has obvious signs of wear on the collar.

RETURN SHIPPING ADDRESS:

Collar Tales
A-80, Okhla Industrial Area Phase 2
New Delhi - 110020, India

CLEARLY MARK THE PARCEL:
Returned Product
Original Order No.: *#CT/XXXXXX*

 

You will be responsible for paying for the return shipping costs for returning your item. 

We will ship the new item/s at no extra cost to the customer.

In the case you prefer a refund, we will process it in the next 5 - 7 days. 

In the rare instance of a manufacturing defect, please contact customer service, and we will work to solve the issue immediately.